Read-a-long with Nintendo Power #253 (April 2010)
March 21, 2010 – 10:40 am | Comments

This issue has some very good news about two games I’ve been monitoring, plus some bad reviews for two games I was going to get. And a little middle-of-the-road news about WarioWare DIY. Stuff your …

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Home » Articles, PC, XBOX 360

Gamestop Carousel of Torture

Submitted by Joe Haygood on August 23, 2007 – 2:28 amComments

gamestopstorefront.jpg

Why is it that every city has two Gamestop stores: a good one and a horrible one. Well, I for some reason was at the Tyler Galleria here in my city, and I decided to place a few pre-orders on games coming out for the Holiday season. Now, I normally go to an EB Games that is closer to my house, because they have great service and all the employees are down with games. The manager knows I am a PC gamer and she does not hassle me with the whole, “Got any trades?” script when I walk in the store. She also ponts out new release dates for PC games. But I was at the mall and I had money to burn in my pocket. Impulse buys are the most dangerous and take you to places you know you should be avoiding.


So I strolled into the store and I ask stand in a line for about ten minutes before I finally get helped by a lady who had just gotten promoted to assistant manager. I went in looking to pre-order Bioshock, but I was not sure about anything else at that point, so I asked for the book with the upcoming releases. She looked back like a deer caught in the headlights. She had no clue what I was asking for. The new Assistant Manager had no clue what I wanted from her.

Finally the other guy in the store pulls out the binder and hands it to her, at which point she states, “Oh you wanted to the advanced release date book.” Yeah, I think that is what I asked for several times. So I am looking through the book and I start to talk casually with the lady, mentioning Bioshock and the great game System Shock 2 which was its spiritual successor. She mentions that it was a great game back in the day. I got impressed with her knowledge of games at that point, so I start asking her what her favorite part of the game was, and she said she would have to go load it on her Xbox 360 to let me know…WHAT? It was never on the console I stated. She thought it was available on the marketplace, so I found that to be highly amusing, but it did not stop there.

So I tell her that I am definitely pre-ordering Bioshock for the PC, to which she replies that it will probably run better on the 360 because you would have to have a great rig to play this game. I told her that I did and it would work fine. I told her that I have a 360 and that I use it more for DVDs than video games. I told her that I am a primary PC gamer who dabbles with certain games on the 360. She then says that I need an Elite, because that would make me appreciate the 360 more. Again, I was just shocked. I have stated I am a PC gamer and not a huge 360 gamer, and her suggestion is to get an Elite. Yeah, no bucking for a commision there.

But she was not done dropping juicy nuggets on me. I then asked about a Gears of War street date for the PC. After telling me she thought the game was cancelled on the PC, she said it was not listed on the sheet she had, so it was probably pushed to the Holiday 2008 season. Hello, Microsoft said it will be out in the fall and it is coming. But not according to this beacon of gaming knowledge. She then said how great the game was on a 360 vs a computer. Score another one for this beacon of gaming knowledge.

I finally cut her off with my pre-order data, so she would just stop the insanity. I ended up pre-ordering the collector’s edition of Bioshock on the PC, Stranglehold on PC, Kane and Lynch on PC, and Guitar Hero 3 for the 360. I bailed out of there, realizing that after I pick up these games, I will never go back into that building and buy from that store, no matter what the impulse. I will just stick to the knowledgeable EB by my house.

  • StephenJMunn
    It's because we loves us some sammitches. And when we can't be carving triangles into our own, we like to leave it to a pro.
  • Brent
    And here's a question for you. Why the hell does every town in America has seven Subway resturants for every square mile?
  • I haven't been into a Gamestop since my Fiancee pre-ordered Wario Ware Wii (she was suckered into it while on her break at work).

    I realize that Amazon, Target, Best Buy, etc. are corporate blah blah. But something about Gamestop (and EB once they were bought out) just makes me cringe, probably asking if I have trades when I go in there empty handed. I can't shop there anymore and I'm proud to say I haven't.

    But it seems like you have a pretty close relationship with the guys close to your house, so have at it.
  • I really don't have much use for the boutique game stores anymore. I'm less likely to even look at them nowadays because it's been a long time since I've seen an old game I wanted to try that is cheap enough for me to make an impulse buy.

    I don't see the point of preordering anything anymore. I won't know if something's a killer app I want to play online with friends, and if it's an offline game the preorder price is almost never below retail, plus I can often wait for it to go on sale.
  • morphiend
    My personal take is that if I go to a store and they don't have any clue, I generally do not purchase anything there unless its a golden item at a golden price that has gone unnoticed.

    Oh, and another tactic that I find usually works really well is : "I already have one." Somehow that can answer any question asked and can kill bad conversations really quickly. If they ask again or similar to the first question, I just repeat the answer.
  • Hoosierdaddy812
    I hear you and I'm the same way. I try to stick to my "fav" EBgames where the manager is very knowledgeable about games and so are most of the employees. I have seen a couple that don't really know to much but I just try and avoid to much conversation with those people.

    I don't think the employees know me to much. I'm a pretty exclusive Xbox 360 gamer and will sometimes go to Best Buy if they have a better deal, or Wal-Mart (cringe) if I need a game now and its out everywhere else. I hate going there because Wal-Mart employees are the worst I've ever experienced.

    I have to admit though that when people don't anything about games it really irritates me. Who would hire those people for a game store when they think System Shock 2 was on the Xbox because they are simply trying to relate to you.

    If I was in your shoes I wouldn't mind if the lady said she didn't know about SS2 but was helpful in trying to point out some good holiday releases. If you don't know, don't pretend like you do. I hate these "phonies" most of all.

    On a side note, is that the actual store? My EBgames and GameStop are really small and I live in a college town.
  • StephenJMunn
    Wow, Joe. Now keep in mind you can cancel those pre-orders and get your money back at any time. Or, when the first of the games you pre-ordered comes out, you can go in there and roll in all your deposits into the one game. I've had to do that a couple of times when I figured out I wouldn't have the money for all the games I preordered.

    I would get my money back and order them all from Amazon, but that's just me. The Gamestop near me has only recently started to improve. They have a new hire who's very knowledgeable, something that I don't find very often. The best of the retail workers take their company's release list as gospel. I had one insisting to me that Corruption would come out in June last year, despite it already being March at that point. I told him no, his list was wrong, we wouldn't see it much later than that. He was pretty convinced.
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