Tiny Diggers – An iPad Construction Truck Game for Kids Age 2-5

Nintendo is the subject of the Consumerist blog’s first Above & Beyond post with a story of their great customer service.

A consumer, Saska, had a broken, vibrating Wii. (Oh, get your minds out of the gutter.) She called Nintendo for a return merchandise authorization (RMA) form. The phone was answered very quickly by a rep, who noticed that Saska was in Washington, and instead had her bring it in to the company. She brought it in, and was greeted by a saleswoman who apologized that her wait would be about 30 minutes. It took 25. They even transferred her points over and reset the warranty clock. Sure beats having to wait to ship it in for repair and wait for it to be shipped back. Hooray Nintendo!