Comments on: Hey Gamestop! Stop Opening My New Games!

By: Krystal

Krystal — Wed, 10 Sep 2008 21:54:38 +0000

A lot of the games are only gutted to be put out on the sales floor for customers to see what’s in stock. We won’t leave the actual game in the case since a lot of people are scums and like to steal. Since they don’t believe in working and rather steal to make money out of it. So the reason why they’re open is for show. An all the games that were gutted, are in sleeves with their manual. It’s not like we’re aloud to rent new games its only used games. Why complain, you’re still going to go home and open the damn game so get over it. It’s what the company does, if you don’t like it just go somewhere else. “Plain and Simple!!!!!!”

By: Evan

Evan — Tue, 12 Aug 2008 06:56:55 +0000

Okay…as I’m sure there are plenty of these already on here….I’m going to give a current Gamestop Employee’s view. It’s really up to the Manager if you return a new game or not. If you are nice and plead your case…show some respect…we can return it as “Other” and everyone goes home happy. If you are a dick…we’ll say nothing can be done. That’s most of the time. It’s true…we take the games out of the cases to prevent theft. Oh and ckwasi92…if the employee’s are smart at all…you’ll get blacklisted from returning stuff. Yes we can do that. I’ve done it several times to people who thought they were slick stuff…like you. You’ll see.

By: penny

penny — Wed, 30 Jul 2008 03:03:16 +0000

FINALLY someone is bringing this issue to the foreground. Tiffany & Co 1837 LOCK necklace

By: laura

laura — Tue, 29 Jul 2008 06:12:33 +0000

hay, its just to protect the game from being stolen, so YOU WILL HAVE A GAME!!!! many people have been taking the cases even though they are empty.its not like its messed up or any thing.and the $5 isn’t seperated from the price its put tword the game. so your not losing any money! so you should talk smack untell you know every thing!!!! heres the ? DO YOU WANT A GAME OR NOT WANT A GAME???? if you have a problem STOP GOING TO THE STORE!!!!!!!!!!!!!!!!!!!!.

By: ckwasi92

ckwasi92 — Mon, 30 Jun 2008 16:07:51 +0000

Hey, I realize this is an old topic, but I just wanted to make one last comment for anyone who might possibly in a million years read them.

I feel your pain, man. The New game return policy at Gamestop and EB is ridiculous, I agree. They used to be cool about it, but then they got sued for selling used games as new. Now it almost seems they just don’t trade back new but still use the used ones as new as they have. It’s complete bullshit and false advertising. But….

Thats why you just NEED to BUY USED!!
I LOVE their used policy. I like to get a little scamming of my own back at them by basically using them as a FREE RENTAL service by buying used, and returning for cash on the seventh day ^_^ Try it!

By: pinecone2654

pinecone2654 — Tue, 27 May 2008 23:26:31 +0000

Soon enough they’ll probably just use a CD burner and make copies in the back…

By: Jeff

Jeff — Fri, 19 Oct 2007 20:16:19 +0000

My issue is not so much with the shrink-wrap, but the stickers that gamestop/eb plasters all over the cases.

Being a collector, i refuse to buy platinum/greatest hits, and i expect my cases and artwork to not have sticker residue all over the damn thing.

find another way to mark the price without destroying the products im spending my money on

By: Akahige

Akahige — Tue, 16 Oct 2007 01:52:40 +0000

I’m admittedly a little late to the party, but I just ran across this while looking for solace for the crap I recently had to deal with.

Prior to today I had no issues with GS’s policy of opening games for display. I’m not particularly anal, so it’s not a big deal. Now, after trying to return one of these “NEW” games I can see a little bit of the rationale of those whom I previously deemed obsessive compulsive. You would think that if you buy, say, a $50 PC game for someone as a gift and would like to return it, you would get your money back the next day (or even $50 store credit as the worst scenario). You wouldn’t expect to be told that you’re shit out of luck and the only way to get a refund for a “NEW” product, that you didn’t touch, would be to contact the game’s publisher and beg for one.

I argued up and down for what felt like half an hour, and by the end I felt like I had argued with Nigel Tufnel over whether or not his amp actually went to eleven.

By the end I was placated, just for being such a hassle, but from now on I’ll buy online or just go to Target.

(It’s also curious that if this makes so many people unhappy, which it clearly does, why the company does not bother with inserts strictly for display copies. Even my local video store does that).

By: Doesn't matter

Doesn't matter — Mon, 15 Oct 2007 17:11:42 +0000

I used to work for that company for a few years. Every bit of what you’re saying is true, and it pissed me off every time I saw it. I know I was close to being fired a few times for telling my Store manager (me as an assistant store manager) in front of the customer not to sell them that crap that wasn’t even wrapped. It’s rediculous to open NEW copies of games when that multi-billion dollar company can afford some pieces of cardboard w/ the game name on them to put up on the walls, rather than opening up the game and having some random GA(entry level employee) take it out of it’s original case, probably drop it..put his nasty a$$ fingers on it, and shove it into a crappy case that will most likely do more damage than protection. This type of thing especially pissed me off when I saw some of my employees trying to do that shit w/ RESERVED games. RESERVED GAMES for god’s sake…Those aren’t even supposed to be TOUCHED aside from the unpacker of the box..and the consumer…that’s it!
Well hopefully websites like these will open up some peoples eyes…not necessarily saying “Don’t sshop at GameStop,” but just pay attention to these things and be aware of exactly what those policies are of theirs and to take FULL advantage of every single one of them.

By: joe-random-ass-consumer

joe-random-ass-consumer — Tue, 25 Sep 2007 19:38:02 +0000

re:theThinker

Sounds like you have a vested interest in this company so I won’t slam the company or its current practices or even you “thethinker” its not about “joe-random-ass-consumer” stealing your “live” product.Its selling opened product as-new with no open box discount.If you think all of your customers are thieves you should be in another business.